This is a BIG DEAL. You Should Ask A LOT Of Questions
At Carroll Advisory Group, we’ve had the privilege of working with incredible clients over the years. But before they entrusted us with their financial future, they all faced a big decision: Is this the right firm for me?
We understand that choosing a financial advisor is a monumental decision—one that requires thorough research, due diligence, and asking the right questions. There’s no room for hesitation. Direct, probing questions are essential when it comes to a decision that will impact your family’s financial well-being.
To help you get the answers you need, we’ve created two resources:
1) A Comprehensive FAQ Library – A collection of every question we’ve ever been asked by prospective clients.
2) An AI-Powered Chatbot – This chatbot is trained on our client service calendar, fee structure, investment philosophy, and much more.
👉 Try out the chatbot now and see how we approach helping people like you. Just keep in mind—it’s AI, and while it’s been highly trained based on hundreds of data points from our real content, responses can sometimes be a little unpredictable.
While this may be overkill for a FAQ page, we believe in full transparency—for both your benefit and ours. If our answers don’t align with your expectations, that’s okay! It simply means we may not be the right fit. But if our approach resonates with you, our initial conversations can be more focused on strategy, laying the groundwork for a strong financial partnership.
If you still have questions after using the chatbot or after reading the FAQs, don’t hesitate to reach out.
1) How long have you been in business?
2) What was your career path to becoming a financial advisor?
3) What is your investment philosophy?
4) Do your investment portfolios typically beat the market?
5) I can buy index funds for myself, why should I pay you?
6) What should I expect from you during market declines?
7) How do you feel about variable and fixed-indexed annuities?
8) Do you have an insurance license?
9) How do you determine how much risk I should have in my portfolio?
10) What services do you offer? (e.g., investment management, retirement planning, estate planning)
11) How large is your firm?
12) How large will your firm get?
13) How do you plan to manage that growth?
14) What types of clients do you typically work with?
15) How do you monitor my accounts?
16) How many of your clients are virtual vs. local?
17) Will I be able to meet with you in person if I want to?
18) Why do you charge a flat fee vs. a percentage fee?
19) What’s your annual fee in dollars?
20) Are there any other fees in addition to the annual fee?
21) Are you open to considering alternative fee structures?
22) How do I pay you the fee?
23) Do you receive any other compensation?
24) Have you ever increased fees (or plan to increase)?
25) How are you incentivized to grow my investments?
26) Will I be able to view my accounts online?
27) What parties are involved in the management of my accounts?
28) What technology platforms do you use for client information, and how secure are they?
29) How often will I get statements or other written reports from you?
30) How often will you communicate with me?
31) What are my options for communication? (e.g., phone, email, Zoom)
32) Do you charge for communications?
33) If I work with you, where would my money be held?
34) What security do I have that you won’t steal my money?
35) If I’m unhappy with your firm, can I leave at any time?
36) What happens if you die or become unable to do your job?
37) How can I find out more about your expertise?
38) How many people work in your office?
39) Who will I be working with directly? Will I work with Devin directly or with a team?
40) How do you integrate tax planning into your investment advice and financial planning?
41) Will I receive a written planning document?
42) How often will that plan be updated and sent back to me?
43) What is your approach to determining the right age to file for Social Security?
44) What is the right sequence to withdraw money from my retirement accounts?
45) How do you coordinate with other professionals (e.g., accountants, lawyers) for comprehensive planning?
46) What are your conflicts of interest?
47) How do you ensure compliance with laws and regulations in your practice?
If you have a question that was not answered here, feel free to reach out to us at 903-794-4014 or [email protected]

Retirement planning, uncomplicated.